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Privacy Policy

Lovelvet ('us', 'we' or 'our') understands the importance of your personal data and privacy. Accordingly, this Privacy Policy is developed in order for you to understand how your personal information is collected, used, communicated and disclosed when accessing the www.lovelvet.co website (hereafter referred to as the 'Website').

1. Personal Information

      Your Personal Information is only collected for the need of fulfilling orders and improving the Website. By using the Website, you agree to the collection and use of information in accordance with this policy. When you visit the Website, certain information about your device is automatically collected.  

      The collected Personal Information, may include but is not limited to:

  • Your full name and title;

  • Contact information such as residential address, email address or contact number;

  • Demographic information such as postcode, preferences and interests;

  • Financial billing information that we require to process payment for our products;

  • Information about your purchases through our online store including products and prices;

  • Your web browser and browsing behaviour;

  • Cookies

      Personal information is collected by lawful and fair means and, where appropriate, with the knowledge or consent of the individual concerned.

2. E-mails

      You will receive promotional emails from Lovelvet. If you do not want to receive email from Lovelvet or its affiliates, you can click on the 'Update Preference' link at the bottom of any email communication sent by us. Choose Unsubscribe at the bottom of the page that opens. Please allow us 3 business days from when the request was received to complete the removal, as some of our promotions may already have been in process before you submitted your request.

3. Confidentiality

      Your details may be shared within Lovelvet; however, any of your personal data will not be shared to third parties for the purposes of marketing. Any data that is forwarded to third parties is used only to provide you with our services.  Any disclosure of your personal data must be for the primary purpose of providing products or services to you in accordance with the policy, or for another specified lawful purpose.

4. Site Policy Modifications

      Lovelvet reserves the right to amend Privacy Policy at any time. Your use of the Website after such changes are implemented constitutes your acknowledgement and acceptance of the changes. Please consult these terms of use regularly. 

5. Security

      We will protect personal information by reasonable security safeguards against loss or theft, as well as unauthorized access, disclosure, copying, use or modification. 

      To the extent that the Internet is not completely secure, we cannot guarantee that any of your personal information stored or sent to us will be completely safe. We encourage you to use caution when using the internet to our Websites, apps or social media.

If you have any questions about the Website or the Security and Privacy Policy, please contact us here

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